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There is no denial in the fact that the modern-day industry landscape has changed a lot and this is why the way firm owners used to operate their business has also changed a lot. From working on a paper to working in real-time, we have covered a long journey to become more efficient, effective, and powerful. But there are some things that have never changed in any industry and one such thing is the importance of communication.


In the modern era, all the firms out there or we can say most of the firms out there are not more dependent upon cables for making calls as they are using the power of the internet for making calls in the form of VoIP.


But if you have just realized the benefits of VoIP and now planning to connect to the cloud in order to enjoy the benefits of VoIP then you will be given basically two options; SIP Trunking and Hosted PBX. Well, making a choice between both can be difficult and this is why, in this blog post, we will look at the top 7 differences between SIP Trunking vs Hosted PBX.


Initial cost setup


If you will be using the hosted PBX then the initial cost will be low but it will be low only if you have no PBX equipment on-premise. This simply means that you will not have to pay much in the form of upfront cost when you will be using the hosted PBX but the same thing can be said about SIP Trunking as well. But you should also know that the cost, in this case, will be low only when you will own PBX equipment on-premise.


Ongoing cost


If you will compare both the options in terms of ongoing cost then there is no denial in the fact that hosted PBX will be much ahead of SIP Trunking. If you will be using PBX then you will have to pay $15-$50 but when you will be using the SIP then you will have to pay $20-$50. Many people will say that the difference is not much but when you will compare it on the basis of per call basis then you will find the difference.




If you will choose the PBX then it will be handled by your provider and this means that you will not have to look after its maintenance and uptime but that is not the case with SIT system as if you will opt for this then you will have to maintain it on your own.




If you are running a business with less than 20 employees, only then the very popular PBX will be helpful to you while on the other side, the very powerful SIT will be helpful to you when you will be running a company of more than 20 employees. So, we can say that in the case of expansion and large size businesses, SIT is the clear winner here.




If you will compare both options in terms of geographical flexibility then you will find out that PBX is highly flexible and more self-reliant but that is not the case with SIT as it is more dependent on licensing and support of the PBX platform.


Call quality


You should know that PBX might be providing great call quality for a small number of callers but when it comes down to a large conference that includes many callers then SIP will be the clear winner. This is the main reason why big businesses with more than 20 employees always prefer SIP over PBX.




If you will choose PBX for your VoIP then you will have to accept the fact that the security will completely depend upon the security standards of the provider that you have chosen but that is not the case with SIP. When you will choose SIP then you can be sure that you are getting the best security in a more secure infrastructure.

There is nothing like the best choice between PBX and SIP as both of them have their own advantages and disadvantages. So, it all comes down to your personal choice and the size of your firm.

Top 7 Difference Between SIP Trunking vs. Hosted PBX?

11 June 2021


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